Privacy Policy

This Privacy Policy describes how GAITR Labs LLC ("GAITR Labs", "GAITR", "we", "us") collects, uses, and shares information when you visit gaitrlabs.com, complete a Blueprint questionnaire, or purchase a product. By using our site or services, you agree to this policy.

• Blueprint answers. Questionnaire responses you provide to configure your insole.
• Order information. Name, shipping address, email, phone, and order history.
• Payment information. Processed by our payment provider. We do not store full card numbers.
• Communications. Emails and messages you send us.
• Usage data. Device, browser, IP address, pages viewed, and referring URLs, collected through cookies and similar technologies.

• To design, manufacture, and ship your product.
• To provide customer support and respond to inquiries.
• To operate, secure, and improve our site and services.
• To send transactional messages related to your order or Blueprint.
• Marketing. If you submit your email through the Blueprint questionnaire (including by requesting we email you your Blueprint), by subscribing to our list, or by placing an order, you agree that GAITR Labs may use that email address to send you your Blueprint results and to contact you with news, product updates, promotions, offers, launches, restocks, and other marketing communications from GAITR Labs. You can unsubscribe at any time using the link in any marketing email or by emailing us at hello@gaitrlabs.com; transactional and order-related messages will continue.
• To comply with legal obligations and enforce our terms.

We share information with service providers who help us operate (payment processing, shipping, email, analytics, hosting), with authorities when legally required, and in connection with a business transfer. We do not sell your personal information.

We use essential cookies to run the site and optional analytics cookies to understand usage. You can control cookies through your browser settings.

You may request access, correction, or deletion of your personal information, and opt out of marketing emails at any time. Depending on your location, you may have additional rights under laws such as the CCPA or GDPR. Contact us using the details below to exercise these rights.

We retain information for as long as needed to provide our services and meet legal obligations. We use reasonable administrative, technical, and physical safeguards to protect information, but no system is perfectly secure.

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

We may update this policy from time to time. Material changes will be reflected by updating the date above.

GAITR Labs LLC, Houston, TX. Email: hello@gaitrlabs.com.